Resolve QuickBooks Error 15101 (While Updating Payroll)

Error 15101 happens whenQuickBooks cannot connect to the internet to download updates. This problem can also happen when updating bank feeds in QuickBooks Desktop. There are different error codes that might appear depending on why the update failed. To fix QuickBooks Error code 15101, follow the steps in this article.

A brief review of QuickBooks Error 15101

Payroll Error 15101 happens whentrying to update QuickBooks Desktop or payroll. This error is part of the 15XXX series of errors. One common cause is having a missing or outdated digitalsignature certificate. There is a chance that other issues can also cause this error, which will be discussed in the next section of this article.

What are causes behind QuickBooks Error 15101?

• QuickBooksservices are not running on Windows.
• QuickBooks isnot using Internet Explorer as the default browser to retrieve internet connection settings.
• Windows Firewall is blocking QuickBooks from connecting to the internet.
• Some otherthird-party app is disrupting QuickBooks internal processes, leading to error 15101.
  

Check the Latest DIY Methods to Rectify the QuickBooksError 15101

To resolve QuickBooks Error15101, you can try the following troubleshooting steps:

Method 1: Installing digital signature certificate

• Firstly,download and install a digital signature certificate on your computer.
• Then, findthe QBW32.exe file in your computer - it should be in C:\ProgramFiles\Intuit\Quickbooks.
• If you useWindows 7, go to the Windows Search option.
• Now, click"More Results" and then click the "Computer"icon.
• Then, proceedby typing in QBW32.EXE, and then right-click it and choose "Properties".
• After that,choose the "Digital Signature" tab, and make sure that "IntuitInc." is chosen from the signature list.
• Click "Details",then choose "View certificate" in the digital signaturedetails window.
• Then, installthe digital signature certificate, then click "Next" until yousee "Finish".
• Now hit a click"Finish", then restart your computer.
• Open QuickBooks, and try downloading the updates once again.

Method 2: Running reboot.bat files

• Firstly,close QuickBooks.
• Proceed byright-clicking on the QuickBooks icon and select Properties.
• After that,move to the Shortcut tab and click on Open File Location.
• Now, find thereboot.bat file from the list on your screen.
• Right-clickon reboot.bat and select Run as administrator.
• Then, clickYes to get user account permission. A black window will appear that displays a scrolling file.
• Then, restartyour computer.
• OpenQuickBooks Desktop and click Install to download the latest updates, if any.

Method 3: Check the settings of Internet Explorer

●       Press theWindows and R keys on the keyboard to open the Run window.

●       Type INETCPL.CPLin the box and click OK.

●       Click on theGeneral tab, then click Delete, and choose Temporary Internet Files and Website
Files. Click Delete again.

●       Click on theConnections tab, then click on LAN settings.

●       Check the boxfor "Detect settings" and click OK.

●       Now, move tothe Advanced tab, then to the security section, and ensure that TLS 1.2 is
checked and TLS 1.0 and TLS 1.1 are unchecked.

Method 4: Configure firewall settings

Configure your firewall and antivirussoftware to allow QuickBooks access to the internet.

• Firstly,hover over the Start menu and search for Windows Firewall in the search box.
• After that,click on Advanced Options.
• Proceed byright-clicking on Inbound Rules and choose New Rule.
• Click onProgram and hit Next tab.
• Now, click onBrowse and find the QuickBooks executable files, then select them.
• Click Next.
• Choose "Allowthe connection" and click Next again.
• Double-checkthat all profiles are marked and click Next.
• Create a namefor the rule (e.g., "QBFirewallException(name.exe).")
• Open QuickBooks and see if the errors are gone or not.
  

This article provides a solutionto fix QuickBooks Error code 15101. If you still face this error, you cancontact Customer Support by calling our toll-free number i.e., 1-800-615-2347. Our QuickBooks payroll error support experts are available 24/7 and will provide quick and precise solutionsto you.

You may also see: How to Recovery QuickBooks Auto data recovery