Payroll Error 15106 is a commonerror in the 15XXX series that affects QuickBooks update function. This error message appears when a user attempts to update QuickBooks and payroll, indicating that "The update program is damaged or cannot beopened." Unlike other 15XXX series errors, this error mainly occurs due to insufficient administrativerights and firewall restrictions on QuickBooks update services. Read the complete article till the end for detailed reasons and solutions to resolve QuickBooks Desktop error 15106 in this article.
A brief review of QuickBooks Update Error 15106
The Windows Installer is softwarethat helps you install and remove programs and updates on your windows computer. If it gets damaged or corrupted, errors may occur while updating some programs. QuickBooks can face this issue if the Microsoft installer becomes damaged or corrupted. This can lead to QuickBooks Payroll Error code 15106, which prevents installation or updating of QuickBooks payroll.Such errors happen when the damaged Microsoft installer stops QuickBooks from updating
correctly.
Causes of QuickBooks Update Error 15106
- The installation may fail to add the necessary components for the update or payroll to work properly.
- If you haveWeb Root antivirus software installed, it may prevent QuickBooks from installing, as it could consider the QuickBooks installer as a potential threat.
- Your useraccount may not have enough administrative rights to update QuickBooks.
- High WindowsUser Account Control settings can potentially disrupt the QuickBooks update process.
- Third-party antivirus or anti-malware software can also cause issues while updating QuickBooks.
- Insufficien tMicrosoft management permissions can cause the update to fail.
- The SpySweeper program in WebRoot antivirus is also known to interfere with the QuickBooks update process.
Methods to fix QuickBooks Update Error 15106
There are a few possible solutionsyou can try to resolve this issue:
Method 1: Login with an Administrator account on yourcomputer
- To bring upthe Control Panel, click the Start button.
- Alternatively,press Windows key + R, type Control Panel, and press Enter.
- Go to UserAccounts and Family Safety and select User Accounts.
- If asked,enter the administrator password by clicking Manage a different account.
- Look at youraccount name and see the account type that's shown next to it.
- If it'salready an administrator account, you can proceed with the next troubleshooting step.
Method 2: Reset QuickBooks updates
- First, openQuickBooks Desktop and click on the Help tab.
- From thedropdown, choose Update QuickBooks.
- Once theupdate window appears, click on the Options tab and select Mark all from themenu.
- Then clickSave and go to the "Update Now” tab. While making sure that theReset Update now checkbox is selected, click on Get Updates.
- If you stillencounter Error 15106 while updating payroll, you can proceed to the next
troubleshooting step.
Method 3: Repair QuickBooks Desktop installation
- Press theWindows key + R on your keyboard to open the Run command box. Then type "appwiz.cpl"and hit Enter.
- You shouldsee the list of installed programs in the Uninstall or Change a Program window.
Locate QuickBooks and double-click on it. - Next, clickon Change/Remove and then click Next.
- Make sure toselect the Repair option and hit Next.
- Click onRepair to begin repairing the QuickBooks installation and remove QuickBooksError Message 15106.
- If you see anerror message that says "A File is in Use," select Ignore andcontinue with the repair.
- After therepair is completed, restart your computer and open the QuickBooks application.
- Once you seethe window that says "QuickBooks has recently downloaded an update,"select Install Now.
Method 4: Disable User Account Control (UAC) from WindowsSettings
- If you'reusing Windows 10, you can search for UAC directly from the Cortana search bar.
- For otherWindows operating systems, click the Windows Start button and navigate to Control Panel.
- In ControlPanel, use the search bar at the top-right corner to look for User Account
Control. - Click on UserAccount Control Settings and select Never Notify.
- Click OK to saveyour changes.
Summing Up!
If the steps mentioned above don'twork to resolve QuickBooks Error code 15106, please note that our teamis available for further assistance. You can reach out to our QuickBooks error support team at 1-800-615-2347.
You may also see: Features and Update QuickBooks Desktop 2023