Update errors are common and canhappen during various operations, affecting features like payroll. It's important to install updates for bug fixes, security, and new features. Intuit releases regular updates for QuickBooks, and troubleshooting can help solve update errors. In this article, you’ll get to know about the causes and solutions of QuickBooks Desktop 2023 Update errors. So, keep an eye till the end to resolve this error.
A brief review of QuickBooks Desktop Update Errors
QuickBooks Desktop update errorsprevent QuickBooks from updating by displaying error messages or codes and can cause the system to crash or freeze. When users try to install an update, the application won't update, and they may encounter various error codes, including QuickBooks errors 404, 1328, 6190, 12007, 12038, 12045, 12157, and errors in
the 15XXX series. Users usually receive a notification to update, but the
errors prevent it from happening.
Causes of QuickBooks Desktop Update Errors
- QuickBooksmay need to close in order to install updates if the Date and Time settings on
the Windows computer are incorrect. - Problems withinternet connectivity can also cause update errors.
- The WindowsFirewall may prevent critical updates for QuickBooks from being installed.
- Having morethan one installation of QuickBooks Desktop on a Windows computer can lead to update issues.
- Restrictiveinternet security settings can also cause problems with updating QuickBooks.
- Errors inupdating the application may occur due to a corrupted file on the Windows computer.
- An outdatedWindows Operating System could be the reason for QuickBooks not updating.
- Problems withdigital signatures can also cause issues with updating QuickBooks.
Methods to Fix QuickBooks Desktop Update Errors
In order to resolve the QuickBooksdesktop update errors, follow the below given methods:
Method 1: Verify date and time settings
- Check thatthe date and time displayed on your system are accurate.
- If they arenot, right-click on the date and time at the lower right corner of your desktop screen and select "Adjust Date and Time".
- Uncheck the"Set the Time Automatically" slider box and click "Change"under "Change the date and time settings".
- Set thecorrect date and time and ensure that the "Set the Time ZoneAutomatically" option is enabled.
- Click "Change"and close the Date and Time window.
- Open QuickBooks and attempt to download the updates again.
Method 2: Confirm and set up your Internet Connection
- Open Internet Explorer and go to a safe website you regularly visit, such as intuit.com.
- If you can'taccess the website or receive an error message like "Unable to Connectto the Internet," contact your IT person or support for assistance. Ifthe website loads successfully, move on to the next troubleshooting step.
- OpenQuickBooks Desktop and click on the Help tab. Then, click on Internet
Connection Setup. - Click on"Use my computer's internet connection settings to establish aconnection when this application accesses the Internet."
- Click Nextand select Advanced Connection Settings.
- Click on"Restore Advanced Settings" under the Advanced tab.
- Click OK andthen Done.
Method 3: Use the QuickBooks Install Diagnostic Tool
- Open the QuickBooks Tool Hub.
- Click on theInstallation Issues tab within the tool hub.
- SelectQuickBooks Install Diagnostic Tool.
- The tool willrun to fix any installation issues.
- Once the toolhas repaired the installation errors, restart your workstation.
Method 4: Install Digital Signature Certificate
- Go to thelocation where QuickBooks is installed on your computer (typically C Drive >
Intuit > QuickBooks). - Locate theqbw32.exe file and select Properties.
- Click on theDigital Signature tab and select Intuit from the list of signatures.
- Click theDetails button.
- Click theView Certificate option in the Digital Signature window.
- Choose theInstall Certificate
- Follow theprompts to complete the process by clicking Next and Finish.
- Restart yourcomputer and try updating QuickBooks again.
Summary
There is a chance that even aftertrying all the troubleshooting steps provided in this article, you may encounter QuickBooks desktop update errors. If you are unable to fix theerror, then you need an immediate assistance, for this, you can contact our QuickBooks desktop error support team at 1-800-615-2347 for immediate help.
