How to Fix QuickBooks Error H505 (A Multi-User Mode Issue)?

QuickBooks error H505 is typically aCompany file linked issue which generally manifests when the user tries transferring the company files to a PC not meeting the minimal system requirements mandated for the operations of the QuickBooks program. Othermajor source of this error and other errors belonging to the Hxxx series of error codes is the changed location of the company file, or impediment caused by some conflicting program running at the backend.

Without any adieu, let us venture onto thevarious causes and effective troubleshooting approaches to resolve Resolve QuickBooks Error Code H505.

Factors contributing to QuickBooks error code H505

The various contributory causes that mayend up in Error H505 are:

• Usage of a damaged QuickBooksDatabase Server Manager.
• Conforming to the use of acorrupted QuickBooks company file.
• Disconnection between theserver and workstations.
• Firewall restrictionspreventing QuickBooks Desktop from functioning.
• Malfunctioning QuickBooks services.
• Incorrect DNS settings.

DIY Methods to Rectify QuickBooks Error Code H505

To repair QuickBooks and resolve ErrorCode H505, the user should abide by the steps discussed in the forthcominglines:

Approach 1: Renaming the files with the “.ND” extension

• At the start, it is required tolocate the QuickBooks company file with .ND extension in the QuickBooks folder.
• Upon locating the file, thenext step is to right-click, followed by hitting on the Rename button.
• The subsequent step requiresincorporating ".old" in the file name.
• When the foregoing steps havebeen followed, the next step requires running QuickBooks and making another
  attempt at accessing the Company file.
• This should take care of QuickBooksError H505. If that isn’t the case, try excluding QuickBooks from thefirewall, an easy process enumerated below.

Approach 2: Add QuickBooks as an exception in thefirewall

• Initiate by clicking on the Startbutton, and then proceed by navigating to the Control Panel.
• After opening the ControlPanel, the next step is to accessthe Firewall Setting by searching for “Firewall” in the Search barof the Control Panel.
• Follow up by clicking on theoption to Allow a Program within the Firewall Settings.
• Proceed by opting for the specificversion of "QuickBooks 20XX" from the list of allowedprograms. Once that is done, the next step is to save the changes.
• Culminate by restarting the computerand verifying if QuickBooks Error H505 got curbed.

Approach 3: Use QuickBooks Database Server Manager

• At the start, download and InstallQuickBooks Tool Hub on your computer.
• Follow up by opening the tooland then tapping on the "Network Issues" option.
• The subsequent step requiresrunning the QuickBooks Database Server Manager.
• After that, click on the Browsebutton and after that, the user needs to locate the company file folder.
• Upon choosing the company file,the following step requires hitting on the Start Scan button.
• Wait for the scan to complete.
• Once done, Database ServerManager will configure your firewall settings and grant necessary permissions.
• Finally, the user is requiredto tap on the Close button.

Approach 4: Creation of the Company File in multi-usermode

• The first step in the processrequires the creation of a new folder on the host computer. Also, make sure to grant this folder full admin access rights.
• Follow up by creating a ".QBW"file in multi-user mode.
• Now, check if all computers onthe network are able to access this file without encountering any issue (including Error H505).

Approach 5: Check the Host multi-user mode settings

For workstations:

• Initiate by launchingQuickBooks and heading to File, followed by Utilities.
• Now, tap on the option to Stophosting multi-user access. This action will prevent other users from accessing the workstation. Follow up with a system restart.
• The culminating step requiresenabling the multi-user mode once again.

For the server computer:

• Start QuickBooks withoutopening the company file.
• Click on the File option, andproceed by clicking on Utilities.
• The subsequent step requiresmaking a choice to Host access for multiple users.
• Ensure that the option to"Stop multi-user access" is unchecked.

Conclusion

To summarize, we have discussed in detaildifferent approaches to fix QuickBooks Error H505. For technicalassistance on ancillary issues, please contact our QuickBooks desktop error support experts at 1-800-615-2347.

Read also: Steps to solve QuickBooks Error Code 6123